At Kickstart, we understand that each automotive dealership is unique, with its own culture, goals, and challenges.
That’s why we specialize in creating bespoke training programs designed to align with your specific needs. Our mission is to help you drive excellence in both customer and employee experiences, ultimately boosting satisfaction and retention across the board.
Your dealership is one-of-a-kind, and so are our training solutions. We work closely with you to develop bespoke programs that reflect your dealership’s culture, address your goals, and tackle your unique challenges. Whether you're a single location or a dealer group, our training is designed to seamlessly integrate with your operations.
Our training programs are crafted to elevate both customer and employee experiences. By honing skills, enhancing service techniques, and fostering a positive work environment, we help you create lasting impressions and build stronger relationships with your customers and team members.
Effective training translates into tangible results. Our approach has consistently led to improved customer satisfaction, higher employee morale, and increased retention rates. With Kickstart Consulting, you’re not just investing in training; you’re investing in the long-term success of your dealership.
We believe in partnership. From initial consultation to the implementation of your custom training program, we collaborate with you every step of the way. Our goal is to ensure that the training we provide not only meets but exceeds your expectations.
Our commitment doesn’t end with training delivery. We offer ongoing support to help you measure progress, refine strategies, and continue fostering a culture of excellence within your dealership.
Kickstart offers customized sales training solutions to dealers and dealer groups nationwide. Our approach focuses heavily on elevating the customer experience - resulting in increased CSI scores and overall customer and employee retention. Training programs are hands on, use real world experiences, and encourage participation.
The best leaders are the ones who have walked in the shoes of their team, and a robust internal development program creates passionate and engaged employees. This program focuses on analyzing and developing your current and future automotive leaders, teaching critical skills and empowering your leaders to develop themselves, and their teams.
Already have a facilitator in your organization? No problem! Kickstart offers a train the trainer program to get them up to speed and prepared for a skillful delivery! In addition to teaching content, we help them develop skills such as adapting to a group’s dynamics, encouraging open dialogue, and fostering critical thinking to ensure that key concepts are understood and retained.
Ready to take your dealership to the next level? Discover how Kickstart Consulting can help you achieve your goals with a training program that’s as unique as your business.
Contact us to learn more and get started on the path to enhanced customer and employee satisfaction.