About Kickstart

Born and raised in the UK, Lucinda has called Nova Scotia home since 2010. She is a graduate of Mount Saint Vincent University in Halifax (BBA, Management & Marketing) and a skilled sales  and leadership professional with 20+ years experience in customer service, sales, and leadership in the automotive industry. 

She has a demonstrated history of building successful teams and executing strategic plans resulting in high market growth. As a people-centric leader, Lucinda places a strong focus on cultivating a thriving, positive culture among the teams she works with and firmly believes that, given the right tools and training, people will drive results and exceed expectations. 

Lucinda is a certified workplace educator through the internationally recognized Instructional Skills Workshop (ISW) program .

She is passionate about supporting her local business community through volunteer work with the Halifax Chamber of Commerce and also hosts Kickstart Connections - a Halifax based podcast that features interviews with entrepreneurs both in the studio and live from conferences and events nationwide. 

Lucinda is also a columnist for Canadian Auto Dealer magazine - learn more on our resources page.

The Kickstart  automotive training programs are fully customizable to suit your current dealership processes and are taught with a high focus on elevating the customer experience in all departments - resulting in improved CSI scores and increased customer retention. See our training pages for more information.