About kickstart

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Born and raised in the UK, Lucinda has called Nova Scotia home since 2010. She is a graduate of Mount Saint Vincent University in Halifax (BBA, Management & Marketing) and a skilled sales  and leadership professional with 20+ years experience in customer service, sales, and leadership in the automotive industry. She has a demonstrated history of building successful teams and executing strategic plans resulting in high market growth. As a people-centric leader, Lucinda places a strong focus on cultivating a thriving, positive culture among the teams she works with and firmly believes that, given the right tools and training, people will drive results and exceed expectations. Lucinda is a certified workplace educator through the internationally recognized Instructional Skills Workshop (ISW) program. She is passionate about supporting her local business community through volunteer work with the Halifax Chamber of Commerce and also hosts Kickstart Connections - a Halifax based podcast that provides local business owners with a platform to market their ideas and a resource for other current and future entrepreneurs.

The Kickstart  automotive training programs are fully customizable to suit your current dealership processes and are taught with a high focus on elevating the customer experience in all departments - resulting in improved CSI scores and increased customer retention. See our training pages for more information.